Last Updated: 4-12-2025
Welcome to Dukatronic. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before engaging with us.
1. Overview
Dukatronic specializes in the sale of electronic components and related accessories. These Terms govern your use of our website, services, and products. By purchasing from us or accessing our platform, you agree to comply with these terms.
2. Eligibility
You must be at least 18 years old or have the permission and supervision of a legal guardian to use our services. By using Dukatronic, you confirm that all information you provide is accurate and complete.
3. Orders and Payments
- All orders are subject to availability and acceptance.
- Prices are listed in Kenyan Shillings and are subject to change without notice.
- Payments must be made via our accepted payment methods at the time of order.
- We reserve the right to refuse or cancel any order for any reason, including errors in product information or availability.
4. Shipping and Delivery
- We aim to process and ship orders within 1-2 business days.
- Delivery timelines are estimates and may vary depending on your location and external factors.
- Shipping costs will be calculated at checkout unless otherwise stated.
5. Returns and Refunds
- You may return eligible items within 3 days of delivery.
- Products must be unused, in original packaging, and accompanied by proof of purchase.
- Some items (e.g., used components, custom orders) may not be eligible for return.
- Refunds will be processed to the original payment method after inspection.
Dukatronic Terms of Service Part Two
6. Product Information and Use
- While we strive for accuracy, Dukatronic does not guarantee that product descriptions or specifications are error-free.
- All products are intended for lawful and safe use. Dukatronic is not responsible for any misuse or incorrect application.
7. Intellectual Property
All content on our website—including logos, product images, text, and designs—is the property of Dukatronic or its licensors and is protected by copyright and trademark laws.
8. Limitation of Liability
Dukatronic shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
9. Changes to the Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.
10. Contact Us
If you have any questions about these Terms, please reach out to us at:
- Email: dukatronickenya@gmail.com
- Phone: 0721 949815
- Website: https://dukatronic.co.ke/
We invite you to learn more about our Returns and Refunds Policy and our Privacy Policy as well…